Privacy Policy

Dopeydeals (“we”, “our”, or “us”) is committed to protecting and respecting your privacy. This Privacy Policy sets out how we collect, use, store, and protect your personal information when you visit or purchase from https://dopeydeals.co.uk.

We process all personal data in strict compliance with the UK Data Protection Act 2018 and the UK General Data Protection Regulation (UK GDPR).

1. Information We Collect

When you browse our store, place an order, or contact customer care, we may collect and process the following information:

• Contact Information: Your full name, email address, and telephone number.
• Delivery & Billing Details: Your physical shipping address and billing address for parcel fulfillment.
• Transaction History: Details of the items you purchased, order numbers, and payment status (we do not store your credit card numbers).
• Technical & Device Information: Your IP address, browser type, and operating system collected automatically for site security and functionality.

2. How We Use Your Personal Data

We only use your personal information where there is a legitimate lawful basis, including:

• Order Fulfillment: Processing your purchases, verifying payment, packing products, and arranging courier delivery.
• Customer Communications: Sending order confirmations, dispatch notices, tracking codes, and answering your inquiries.
• Fraud Prevention & Security: Detecting and mitigating potential fraudulent orders and maintaining server security.
• Legal & Tax Obligations: Retaining invoices and tax records in accordance with UK accounting regulations.

3. Payment Processing & Security

We take the security of your financial data very seriously. All credit and debit card payments are processed directly through Stripe via secure, encrypted gateways.

4. Data Sharing & Third Parties

We do NOT sell, rent, lease, or trade your personal information to third parties or marketing brokers.

Your information is shared only with trusted service partners strictly necessary to run our service and fulfill orders:

• Courier Services: Royal Mail, DPD, Evri, and DX exclusively for the delivery of your parcels.
• Payment Gateways: Stripe for secure card validation and charge processing.
• Law Enforcement & Legal Authorities: Only when strictly required by UK law or court order.

5. Cookies & Tracking Technologies

We use essential cookies to make our website function properly (e.g. keeping items in your shopping basket as you navigate). You may choose to disable cookies through your browser settings, though doing so may prevent certain checkout features from functioning correctly.

6. Your Rights Under UK GDPR

Under the UK Data Protection Act 2018, you have significant rights regarding your personal information, including:

• The Right of Access: You can request a copy of the personal data we hold about you.
• The Right to Rectification: You can request that inaccurate or incomplete information be updated.
• The Right to Erasure: You can request the deletion of your personal data (subject to legal record-keeping requirements).
• The Right to Restrict Processing: You can object to or limit how we process your personal data.

To exercise any of these rights, please contact our Data Protection desk at support@dopeydeals.co.uk.

7. Data Controller & Contact Us

If you have any questions about this Privacy Policy or how your personal information is handled, please get in touch: